Very good news for our summer wardrobe, very bad news for our credit cards…
Say goodbye to having to fork out tens – or even hundreds, if you’re a real shopaholic – of dirhams on sending back too-tight jeans and too-long dresses.
ASOS have just announced that, as of April 10, customers in the UAE and Saudi Arabia can return unwanted items free of charge, rather than out of their own pocket, to their UK depot.
So if you’ve ever resisted ordering a few sizes of those trousers for comparison’s sake, to save you the return postage, fear no more.
The online retailer is working with Aramex for the new service, which will give customers the chance to either arrange for collection, or drop off unwanted items at one of 39 locations.
You just need to create a return order on the site, arrange how you’re sending back your package, and refunds will be processed in approximately 21 working days.
“This market leading service continues our plan to invest in propositions throughout the world to build on our momentum and growth in this area and in turn provide the best customer experience possible,” said ASOS in a statement.
The site, which features 85,000 branded and own-label products (wowza), has 14.1 million active customers, according to its site stats, 9.1 million of which are based outside the UK.
Be right back, we’re now off to virtual window shop…