After a long week, a trip to the mall takes an ample amount of effort, time and energy.

To solve this, Mall of the Emirates has launched an all-new Digital Concierge service as part of the brand’s vision to adapt to a digital society for unhindered convenience.

With over 350 international designers and a plethora of homegrown brands, the shopping experience has never been easier than before through the power of technology as you can seamlessly shop via WhatsApp for a nuanced shopping experience. From brands such as Gucci, Hermès, Louis Vuitton, Harvey Nichols, Zara and more, customers can choose from a myriad of products through this unique shopping experience.

Mall of the Emirates Digital Concierge

By blurring the lines between online and in-person shopping, this hybrid model will be able to reach a wide audience with a touch of a button and for a smooth journey when it comes to shopping.

After placing an order through the simplified one-to-one WhatsApp conversation, customers can receive their purchases in a span of few hours right at their doorstep without any added hassle.

“While we’ve always prioritised an omnichannel experience, we decided to elevate our offering with the Digital Concierge service which enables shoppers to shop from their most loved brands in the comfort of their own homes,” says the Managing Director of UAE Shopping Malls, Fuad Sharaf at Majid Al Futtaim Properties.

For those in need of professional advice, the brand has also dedicated a stylist to revamp your closet through their specialist services. By visiting the website consumers can choose their preferred stylist and package, in order to receive a personalised consultation and unique shopping experience.

Mall of the Emirates shopping

The mall has also introduced a smart parking service for shoppers known as digital reserved parking allowing shoppers to avail of this by simply downloading the Mall of the Emirates application in order to reserve a space with the ‘Parking’ section and to complete the process after filling our details regarding their visit. With a ticketless parking, reserved parking and SHARE privilege parking, there’s more to follow for this revolutionised shopping experience.

To try this new-era of shopping, simply visit

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Images: Supplied & Feature Image: Instagram @veneti.a